Ginkgo Support
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Activity overview
Latest activity by Ginkgo Support-
Ginkgo Support created an article,
Editing Your Records
Once you have records stored in your Ginkgo account, you'll naturally want to be able to make updates to these as needed. There are quite a few ways to do this ranging from using Ginkgo's UI-based ...
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Ginkgo Support created an article,
Use your map Areas to set up Alerts for data sources you'd like to be notified about
Once you've defined a map Area around an area of the map you would like to work with, you can use this boundary to track some third party data sources from Open Data and other sources. For exam...
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Ginkgo Support created an article,
How do I show the shapes of parcels and other polygons for my records?
Go to the Tools section in the bottom left on the toolbar and toggle the "Show shapes" option on. If this option is already toggled on and you're only seeing dots, just toggle it on and off and t...
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Ginkgo Support created an article,
Listing an Event or Business in your community's Member Portal
If you're a local business owner or event organizer, you can list businesses and events on your community's maps directly through the Member Portal. This article will walk through the three easy st...
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Ginkgo Support created an article,
Invite Your Team to your Community Portal
Ginkgo Hubs includes the feature to invite and create teams for your Community Portal. Team members help you manage your Community Profile and post content. In this article we will cover: Sign...
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Ginkgo Support created an article,
Set up your Community Profile
The first step to launching your community's Hub is to create your Hub's Community Profile. The profile is a both a landing page promoting public information about your community organization, as w...
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Ginkgo Support created an article,
Define a your first Area
Create your first Area boundary The Area feature enables you to define a custom shape for data analysis. Areas help you quickly lookup and share your records and analyze available metrics for any ...
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Ginkgo Support created an article,
Create your first record on the map
Ginkgo is a user friendly data platform designed to help all place managers, technical or non-technical, leverage Geographic Information System (GIS) technology to work with records about the busy ...
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Ginkgo Support created an article,
Resolve Issues & Update the Status of Assets
As Streetscape Issues are created, it is important to resolve them and keep Streetscape Assets problem free. When these issues are addressed, you can update your records in Ginkgo to keep your info...
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Ginkgo Support created an article,
Create an Asset Inventory
The Streetscape Assets record type is used to track an inventory of community assets, such as bike racks, benches, lights, planters, and any other asset used to improve public space in your neighb...